Certified Hospitality Revenue Manager (CHRM®)

A Certified Hospitality Revenue Manager (CHRM®) candidate is competent and able to maximize revenue opportunities and optimize profits.  Achieving the CHRM® certification declares that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols, and serves as leverage in current and future career opportunities.

Upon enrollment into the CHRM® program, each candidate receives a package containing the Exam Preparation Booklet and Resource Materials on CD in English. The Exam Preparation Booklet contains exam-style questions, while the CD contains printable PDF files of learning materials covering the competencies referenced by the Booklet.  The candidate can choose to take the exam immediately or within 12 months after enrolment.  The CHRM® exam consists of 125 multiple-choice questions that must be answered within a three-hour time period.  All test questions are designed to test the candidate’s mastery of various competencies derived from five key areas of knowledge in combination with on-the-job hospitality work experience.  The key areas of testing are:  

  • The Lodging Industry
  • Forecasting and Planning
  • Strategies and Tactics
  • Statistical Analysis
  • E-Commerce and Online Distribution

  Candidates must achieve a minimum score of 70% to earn the CHRM® designation.  Candidates who do not achieve a 70% score may retake the exam up to two additional times at a cost of $50 per attempt. Upon successful completion of the Exam the candidate receives Certificate from AHLEI and the CHRM® Lapel Pin.   Prerequisites Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHRM® designation if currently employed in a position with the following qualifying responsibilities:

  • Fifty percent or more of the duties involve Revenue Management, including forecasting, analyzing inventories, rates and occupancy. Manage input of data and report generation.  Manage block activity and monitor property management system.  Manage and supervise reservations.

Candidate Time in Position: 6-months, OR

  • Holding one current AHLEI supervisor, management, department head, or executive certification eliminates the time requirement.
  • Holding a degree from an accredited academic institution eliminates the time requirement.

  How to Apply For the Online Application, have the following documents available to upload:

  • The Certified Hospitality Revenue Manager (CHRM®) application form available on our website. It should be signed by you and your immediate supervisor.
  • Current Resume
  • Job Description
  • Copy of diploma or transcripts (if applicable) 
  • Download Application Form
  • Maximum File Size is 3MB.
  • Maximum File Size is 3MB.
  • Maximum File Size is 3MB.
  • Maximum File Size is 3MB.
Fee includes:
  • Study Materials,
  • AHLEI Exam,
  • AHLEI Certificate
  • CHRM®Lapel Pin


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