Affiliate Member of the World Tourism Organization (UNWTO)

With support from the Federal Department of Economic Affairs, Education and Research (EAER), URPEAK Sàrl has become an Affiliate Member of the World Tourism Organization (UNWTO). This joint collaboration has been established to promote sustainable development in...

The results of a study by Dr. Steffen P. Raub suggests that full-time employment and organizational insider work status have a direct impact on employee job satisfaction and lower turnover. In his research, the author observed that “employees who feel that they are...

Handling Customer Complaints at Luxury Hotels.

I recently came across a review on a luxury hotel in Switzerland which made me think about the possible solutions in this unfortunate situation. At first look, it is clear that many luxury hotels have strict rules that help distinguish them from other hotels and that...

URPEAK Sarl

Av. Gratta-Paille, 2 | 1018 Lausanne | Switzerland

+41791511818