Courses:
- Revenue Management online course
- Certified Hospitality Revenue Management
- Certified Hospitality Sales Professional
- Certified Hospitality Trainer
- Certified Hospitality Department Trainer
- Certified Hospitality Supervisor
- Certified Guest Service Professional
- Certified Hotel Concierge
- Business Insight with Tableau in Hospitality
- Certified Hospitality Educator

Certified Hospitality Sales Professional
The Certified Hospitality Sales Professional (CHSP®) certification is available to all areas of hospitality sales to include the selling of rooms, conventions/conferences, and banquets/catering. Sales professionals must possess effective marketing and revenue management skills, and strive to maintain and improve sound business practices and judgement. Achieving the CHSP®certification confirms that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.
Upon enrollment into the CHSP®program, each candidate receives a package containing the Study Materials in English. The candidate can choose to take the exam immediately, or within 12 months after enrolment. The CHSP®exam consists of 100 multiple-choice questions that must be answered within a two hour time period. All test questions are designed to test the candidate’s mastery of various competencies derived from six key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:
- The Marketing Plan
- Business and Leisure Travelers
- Travel Agents and Meeting Planners
- The Sales Office and Reservations
- Revenue Management
- Personal and Telephone Sales
Candidates must achieve a minimum score of 70% to earn the CHSP®designation. Candidates who do not achieve a 70% score may retake the exam up to two additional times at a cost of $50 per attempt. Upon successful completion of the Exam the candidate receives Certificate from AHLEI , and the CHSP®Lapel Pin. Prerequisites Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHSP®designation if currently employed in these qualifying positions:
- Fifty percent or more of the duties and responsibilities involve sales of sleeping rooms and/or meeting space to groups or individuals. All areas of hospitality sales are included: room, convention/conference, banquet/catering, group, etc.
Candidate Time in Position: 6-months, OR
- One current AHLEI supervisor, management, department head, or executive certification eliminates time requirement
- Degree from an accredited academic institution eliminates time requirement
How to Apply For the Online Application, have the following documents available to upload:
- The Certified Hospitality Sales Professional (CHSP®) application form available on our website. It should be signed by you and your immediate supervisor.
- Current Resume
- Job Description
- Copy of diploma or transcripts (if applicable)
Fee includes:
- Study Materials,
- AHLEI Exam,
- AHLEI Certificate upon successful completion of the Exam
- CHSP®Lapel Pin upon successful completion of the Exam
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